90 Day Purchase Protection
As a member, most new purchases you make are automatically covered against loss due to fire damage or theft from a secured environment for 90-days from the date of purchase at no additional cost to you.Program Features
- To file a claim, must be a current member now and at time of purchase
- Automatic coverage with no pre-registration of product needed
- Covered item must have been in a locked and secured environment
- Copies of police reports, receipts, insurance papers are required
- Claim must be filed within 30 days of the reported fire damage or theft
- $1,000 maximum coverage per occurrence per year, per member account/ $5,000 maximum lifetime cap. Excludes s/h & applicable taxes. Non-transferable.
- Items covered by other insurance are excluded; however, this program does cover your deductible up to the maximum benefit limit.
- The company has the sole right to determine the eligibility of the claim.
The following purchases are not covered, including but not limited to: travelers checks, tickets of any kind, gift certificates, gift cards, eGift cards, cash or its equivalent; downloadable electronics; animals or living plants; rare stamps or coins; consumable or perishable items with limited life spans (perfume, batteries); antique or previously owned items; motorized vehicles and watercraft, aircraft, and motorcycles or their motors, equipment, parts or accessories; stolen or damaged property; items purchased for resale, professional or commercial use; permanent household and/or business fixtures (carpeting, flooring); business fixtures (air conditioners, refrigerators, heaters); hospital, medical and dental equipment and devices.
Exclusions - read
War or any act of war; participation in a riot, civil disturbance, protest or insurrection; violation of a criminal law, offense or infraction; natural disasters, including, but not limited to, hurricanes, floods, tornados, earthquakes or any other event in the course of nature, that occurs at the same time or in separate instances; fraud or abuse or illegal activity of any kind, confiscation by any governmental authority, public authority or customs official; negligent failure of a duty to care by any third party in whose possession the property purchased has been temporarily placed; not being reasonably safeguarded by you; theft from baggage not carried by hand and under your personal supervision or under the supervision of a traveling companion known by you; damage through alteration; normal wear and tear, inherent product defect or manufacturer’s defects or normal course of play; damage or theft while under the care and control of a common carrier; food spoilage; leaving property at an unoccupied construction site; or purchases lost or misplaced.
How to Submit a Claim - read
Send documents using one of the following methods:
Phone:
800-428-6686
Fax:
561-833-9833
Email:
info@gengold.net
Mail:
Generations Gold, Inc.
525 South Flagler Drive, Ste 401
West Palm Beach, FL 33401
525 South Flagler Drive, Ste 401
West Palm Beach, FL 33401
Call us at 1-800-428-6686 to request more information
Extended Repair Warranty
Most new consumer merchandise covered by a manufacturers’ warranty is now backed by our Extended Repair Warranty, which extends the manufacturer’s original warranty up to one additional year at no additional cost. When your eligible product's manufacturer's repair warranty expires, our Extended Repair Warranty takes effect. No pre-registration required; automatic coverage.Program Features
- To file an eligible claim your membership must be current now and at time of purchase
- You must provide the original purchase receipt or a legible copy proving ownership
- Products must have an original valid U.S. Warranty
- Notice of claim should be provided within 30 days of the loss
- Written estimate of two repairs from authorized dealers required for pre-approval; costs are included in $1,000 maximum allowable coverage
- $1,000 maximum coverage per occurrence per year, per member account/ $5,000 maximum lifetime cap. Parts and labor only, no time or mileage compensation
- Covers items that break down or malfunction due to normal wear and tear
- Items covered by other valid and collectible policies are excluded; however, this program does cover your deductible up to the maximum benefit limit
- Submission of a claim does not guarantee coverage or coverage availability. The Program provider has the sole right to determine whether an item is covered
The following are not covered including, but not limited to: products covered by an unconditional satisfaction guarantee; motorized vehicles (passenger cars, trucks, motorcycles, boats, airplanes) and their parts, products subject to high risk, combustible, wear and tear or mileage stipulations (batteries, carburetors, pipes, hoses, pistons, brakes, tires or mufflers); motorized devices and their parts used for agriculture, landscaping, demolition or construction; motorized devices and their parts which are permanent additions or fixtures to a residential or commercial building; business fixtures (air conditioners, refrigerators, heaters); land or buildings, consumable or perishable items; animals or living plants; refurbished items; physical damage to items still under installment billing; smart phones, MP3 players, iPods, iPads, tablets, other downloadable electronics, additional service contract or extended warranty coverage for a computer, computer component or part that you buy which already comes with an original US manufacturer’s warranty; items purchased for resale, professional, or commercial use.
Exclusions - read
Not a reimbursement program; excludes shipping and handling and applicable taxes; non-transferable; recalled items or items reported with malfunctions by manufacturer are not included. Benefits are not payable if coverage sought was directly or indirectly, wholly or partially, contributed to or caused by: any physical damage, including, but not limited to, damage as a result of natural disaster or a power surge, except to the extent the original manufacturer’s warranty covers such damage; mechanical failure covered under product recall; or fraud or abuse or illegal activity of any kind by the member.
How to Submit a Claim - read
Send documents using one of the following methods:
Phone:
800-428-6686
Fax:
561-833-9833
Email:
info@gengold.net
Mail:
Generations Gold, Inc.
525 South Flagler Drive, Ste 401
West Palm Beach, FL 33401
525 South Flagler Drive, Ste 401
West Palm Beach, FL 33401
Call us at 1-800-428-6686 to request more information